Privacy Policy

Privacy Policy

Introduction

Welcome to https://aurora-child-support-legal-services.denvermetrolawyer.com (hereinafter referred to as “Aurora Child Support Legal Services,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://aurora-child-support-legal-services.denvermetrolawyer.com
  2. Mobile applications and software we offer
  3. Online services and resources provided by our company
  4. Interactions via email, phone, text messages, or other communication channels

Please note that this policy does not extend to third-party platforms, applications, or services linked to or from our website, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is designed to guide you on the following activities:

  1. Using our applications and services as an authorized user
  2. Visiting and navigating through our websites
  3. Engaging with our communications, including newsletters, promotional emails, telephone conversations, and text messages

Personal Data Collection

We collect various categories of personal information to enhance your experience and provide quality services. The types of data we gather include:

  1. Account Information: Details related to your registration and account creation, such as usernames, passwords, and profile preferences.
  2. Payment Information: Transaction details, payment method information, and billing addresses required for purchasing our services or products.
  3. Financial Information: Data about your financial status, including income levels and bank account information (if provided).
  4. Purchase Information: Records of products or services purchased, including quantities, dates, and pricing.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile phone numbers, and advertising IDs.
  6. Location Data: Geographic data, including GPS coordinates, that helps us provide location-based services (with user consent).
  7. Feedback and Reviews: Comments, suggestions, and ratings you share with us to improve our products and services.
  8. Social Media Information: Details from social media platforms when users choose to connect their accounts to our services.
  9. Product Information: Data about the products or services you interact with, including preferences and usage patterns.

We collect this information through various means: user input forms, surveys, account settings, interaction logs, automated tracking technologies (such as cookies), and third-party data providers.

Cookies

Aurora Child Support Legal Services uses cookies to enhance your browsing experience and gather analytics. Cookies are small text files stored on your device that serve multiple purposes:

  1. Strictly Necessary Cookies: Essential for website functionality, ensuring secure login sessions, and enabling online transactions.
  2. Preference Cookies: Customizing content delivery, remembering language preferences, and providing targeted advertising.
  3. Analytics Cookies: Tracking user behavior to analyze trends, administer sites, and improve overall performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the data is no longer needed for these purposes, it will be securely deleted or anonymized in accordance with applicable data protection laws.

Security Measures

The security of your personal information is a top priority. We implement robust physical, technical, and administrative security measures to protect data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption for data at rest and in transit
  • Secure third-party processing partners who adhere to strict data protection standards
  • Access controls and employee training on data privacy practices

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal information from minors, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access and rectification of your data
  • Erasure (or the right to be forgotten)
  • Restriction on processing
  • Data portability
  • Objection or opposition to certain data processing activities
  • Non-discrimination in accessing services
  • The right to file appeals or complaints with relevant supervisory authorities

To exercise these rights or if you have any data-related inquiries, please contact our privacy team via the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or this Privacy Policy, please contact us:

  • Email: contact@aurora-child-support-legal-services.denvermetrolawyer.com
  • Mailing Address: [Provide the physical address]